RESUME

RESUME

Education


Northwestern University

MS - Engineering Design Innovation

Evanston, IL
Mar. 2026

University of Southern California

BS - Business Administration
Minor - Computer Programming

Los Angeles, CA
Dec. 2022

Professional Experience


Microsoft

Associate Product Manager
Chicago, IL
Mar. 2023 - Feb. 2024

HiLink

  • Owned the developer experience and integration layer of HiLink’s enterprise-grade educational API platform, leading product strategy and roadmap execution to meet customer needs and drive revenue growth.

  • Launched an API that reduced switching costs, driving six-figure ARR by onboarding five new clients in six months and increasing B2B usage by ~70%.

  • Prototyped transcription/summarization with OpenAI + AWS to create agentic experiences, pitched to investors/clients to validate demand.

  • Mentored a PM intern; rebuilt API documentation workflow with prompt engineering to cut authoring effort.

Product Management Intern
Chicago, IL
Jun. 2022 - Sep. 2022

  • Managed product development cycles using Agile methodologies, launching key signup features that grew the user base by 25% within three months.

  • Developed comprehensive product roadmaps, PRDs, and go-to-market strategies, optimizing features for freemium models and driving adoption by 20%.

  • Planned and executed A/B tests, optimizing feature engagement and improving onboarding, reducing churn by 10%.

  • Performed competitor analysis and market research, uncovering opportunities for growth and feature enhancements.

Marketing and Business Strategy Intern
Remote/Chicago, IL
May 2021 - Jun. 2022

  • Directed high-efficiency LinkedIn ad campaigns, increasing software demos by 10% and improving CTR by 600%.

  • Developed and executed market entry strategies for North America, resulting in a 20% increase in user acquisition and successful product launch.

  • Spearheaded SEO initiatives, improving organic search visibility by 30%, which led to an 18% increase in web traffic.

  • Led a product rebranding initiative, refreshing the North American market's design, messaging, and positioning.

Product Manager Intern
Redmond, WA
Jun 2025 - Sep. 2026

  • Built agentic AI workflows (Copilot Studio + Power Automate) for Microsoft’s One Consolidated Domain Initiative, streamlining SaaS unification under the .microsoft domain to enhance security, compliance, and brand trust.

  • Prioritized automation features based on cost-benefit analysis, focusing on high-effort review tasks that drove 40% time savings

  • Designed an evaluation stack (unit tests + LLM-as-judge) to track decision agreement with human reviewers; iterative prompt and model tuning improved agreement from 75% to 99% in six weeks.

  • Drove policy alignment with legal/engineering across regions, increasing review consistency and compliance.

Skills


Technical

  • Agile, Product Roadmaps, PRD Creation, Feature Prioritization, Prompt Engineering, Agentic Workflows

Product Management

  • Python, Java, C++, SQL, HTML, CSS, JavaScript, Solidworks, Photoshop, Figma

Languages

  • English (Native), Mandarin Chinese (Native), French (Basic)